Policies & procedures

-Important business policies and procedures to enforce standards for all portrait sessions, appointment booking, business contracts and transactions. Please not that additional policies and procedures may be included in contracts and agreements outside of the ones listed below.

Hours Of Operation:

Typical business hours are Monday through Saturday 10am-7pm

Communication:

Primary mode of communication is email. Please allow 24-48hrs to respond to your contact emails/messages.

Pricing and Payments:

All prices are subject to change without notice.  Contract prices will not be changed upon signing of contractual agreement(s).  No products will be delivered until the entire amount is paid in full.  Acceptable payment methods include cash, Apple Pay and Zelle.

Booking Policy:

Total session fee includes a non-refundable payment of 50% of the total session fee and must be paid in conjunction with signing of a contractual agreement.  A session date will not be reserved until both items are completed.  The Client agrees that this non-refundable payment is earned by the Photographer when paid, and is remitted in consideration of the experience, reputation, skill of the Photographer, and in consideration of the inability of the Photographer to schedule other clients during this time.  

Rescheduling and Late Arrivals:

If Client requests to reschedule a session, Photographer may apply the initial payment to a rescheduled session if notice is given at least seven (7) days prior to the scheduled portrait session. The rescheduled session must take place within six (6) calendar months.  Any Client that arrives late to the session will have the amount of time late deducted from the time allotted for the portrait session.  Photographer will not provide a partial refund or other compensation for the time deducted from the portrait session due to late arrival of the Client.  If weather conditions are not desirable for the portrait session based on Photographer recommendations, the portrait session will need to be rescheduled and the portrait session fee will be transferred to rescheduled portrait session date.  Due to liability and equipment damages, this decision will be at Photographer’s discretion. 

Cancellation:

If the Client requests to alter or cancel seven (7) or more calendar days before the agreed upon photographic event date, the initial nonrefundable payment will be applied to a mutually agreed upon reschedule date.  If the Client fails to show or cancels seven (7) or less calendar days before the agreed upon photographic event date, the initial non-refundable payment will be forfeited.

Location and Travel:

BASED IN DALLAS,TX

If Client specifies a certain location to be used during the portrait session, the Client is responsible for all location fees involved such as location access fees, parking, and other expenditures directly required for fulfillment of this Agreement.

Cooperation:

Photographer is not responsible for behavior of parties involved with the shoot, except for Photographer’s personnel.  If the desired outcome of your portrait session is jeopardized by the behaviors of parties involved except for Photographer’s personnel, Photographer cannot be held responsible.  The Client will assist and cooperate with the Photographer in obtaining the desired photographs, including but not limited to specifying persons and/or scenes to be photographed; taking time to pose for photographs at the Photographer's direction; providing a person to guide the Photographer to desired persons and/or scenes; pre-shoot consultations and questionnaires, etc.  The Photographer will not be responsible for photographs not taken as a result of the Client's failure to provide reasonable assistance or cooperation.

Photography and Videography:

he Client will not engage in photography or videography during the photographic session unless otherwise agreed to by the Photographer.  Engaging in this behavior entitles the Photographer to end the portrait session without refund or reschedule available to Client.

Completion Schedule:

All proofs will be processed and delivered between three (3) and five (5) from the session date. Completion schedules and delivery method will be determined by the photographer.

Photographic Materials and Artistic Rights:

All photographic materials, including but not limited to negatives, transparencies, proofs, and previews, will be the exclusive property of the Photographer.  The Photographer retains the right of discretion in selecting the photographic materials released to the Client.  The Photographer also retains the right to adjust the photographs in post-processing as the Photographer deems within their creative control.  

Copyright and Reproductions:

The Photographer shall retain copyright ownership of all works created during sessions, including but not limited to all media in its original and processed formats.  It is understood that any duplication or alteration of original media is strictly prohibited {Copyright Law Title 17, Appendix V. Additional Provisions of the Digital Millennium Copyright Act 2005, Section 102} without the written permission of the Photographer.  Alterations include, but are not limited to, application of filters, cropping, or modifications of any kind.

Client Usage:

The Client shall only use the media in accordance with the permissions within session agreements.  The Client’s prints are for personal use only and shall not be submitted to contests or reproduced for commercial use. The Client shall not make, or provide authorization to a third-party to make, reproductions of works resulting from sessions without express permission of the Photographer. Additional prints and/or digital files may be purchased between third parties and the Photographer with the permission of the Client.  Accordingly, if the Photographer provides a digital file print release, the Client must act in accordance with the release.